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Privacy Policy

Information about collected data, cookies, processing purposes and your rights.

General Privacy Framework

Data collected

Dubai Asset may collect only the data strictly necessary for the operation of the website, contact handling and request follow-up. This may include a name, email address, phone number, message content, and certain technical data related to browsing.

When a user fills in a form, the submitted information is used solely to process the request, provide a reasonable commercial follow-up, or respond to a contact request initiated by the user.

Browsing data

When visiting the website, certain technical data may be recorded automatically, such as IP address, device type, browser, language, pages viewed, traffic source, date and time of visit, or certain navigation interactions.

This data helps improve website stability, understand how the site is used, measure page performance and guide editorial and technical improvements.

Purposes of processing

Data collected on Dubai Asset may be used to:

  • respond to a request submitted through a form;
  • recontact a user who has expressed interest in a property, area, developer or service;
  • improve user experience and website performance;
  • analyze audience behavior, traffic sources and campaign effectiveness;
  • comply with applicable legal, regulatory or security obligations.

Forms and contact requests

When a user submits a form on the website, the information provided is used to process the request and ensure appropriate follow-up. Submitting a form does not automatically create a contractual relationship or any obligation to provide a service.

Dubai Asset aims to use this information proportionately and only within the scope of the request made or a follow-up reasonably connected to that request.

Cookies and similar technologies

The website may use cookies or similar technologies to support essential functions, measure audience behavior, improve user experience and analyze marketing performance where applicable.

These cookies may help remember certain preferences, understand traffic sources, measure page usage or track useful interactions for ongoing site optimization.

Cookie management

Users may configure their browser to accept, refuse, limit or delete some or all cookies. Refusing certain cookies may affect the functioning of some features or the overall browsing experience on the website.

Cookie management depends on the browser and device used. Users remain free to change their preferences at any time.

Legal basis for processing

Depending on the situation, data processing may rely on user consent, the need to respond to a request initiated by the user, legitimate interest related to improving the website and its services, or compliance with applicable legal obligations.

Data retention

Data is retained for a reasonable period that is proportionate to its purpose. Contact or lead information may be kept for the time necessary to provide commercial follow-up, manage the relationship, improve the service or comply with legal obligations.

When the data is no longer required, it may be deleted, anonymized or archived according to applicable requirements.

Limited data sharing

Dubai Asset does not sell users’ personal data. However, some data may be shared on a limited basis with technical providers, analytics tools, hosting services, CRM solutions or operational partners when necessary.

Such sharing is limited to what is needed for the proper functioning of the website, the handling of requests, performance measurement or technical security.

Information security

Dubai Asset implements reasonable organizational measures, access restrictions and technical safeguards to protect information against unauthorized access, misuse, unwanted disclosure, alteration or loss.

As no system can guarantee absolute security, users nonetheless acknowledge that reasonable efforts are made to protect data processed through the website.

Your rights

Depending on the regulations applicable to your situation, you may request access to your data, correction, updating, restriction, deletion, or object to certain processing activities where permitted.

You may also withdraw your consent where processing is based on consent, without affecting processing already carried out before withdrawal.

Links to third-party websites

The website may contain links to third-party websites, external platforms or partner resources. Dubai Asset is not responsible for the privacy practices, content or policies of such external websites. Users are encouraged to review their respective privacy policies before interacting with them.

Policy updates

Dubai Asset may update this privacy policy at any time to reflect changes to the website, its tools, its processing activities or the applicable framework. The version published on this page is the version that applies at the date of consultation.

Contact

For any question relating to privacy, data submitted through the website or the exercise of your rights, please use the contact page. We will review the request within a reasonable timeframe depending on its nature.

Need help?

Need further clarification?

If you need a practical explanation about data handling, contact flow or the documents used during an off-plan purchase, reach out and we will direct you to the right page or answer directly.

These legal pages explain the framework around the website, but they are not a substitute for project documents. For any concrete reservation, SPA, payment-plan or title question, the project-specific documentation remains the source of truth.

  • How contact requests are handled in practice.
  • What the website can and cannot guarantee on price or availability.
  • Which project documents matter before any commitment.
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